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FAQ

Frequently Asked Questions

Frequently asked questions about DannaBot pipe inspection robots — products, pricing, shipping and after-sales.

Products & Specifications

What pipe diameters does the DannaBot D8 support?

The DannaBot D8 is designed for municipal drainage, sewage networks and industrial pipelines, supporting a wide range of pipe diameters (placeholder 200–2000mm; final figures per the official product manual). For your specific diameter and conditions, please contact us to confirm the right configuration.

What is the waterproof rating? Can it work underwater?

The D8 has an IP68 waterproof rating and can operate reliably in humid, flooded and even short-term submerged environments, making it suitable for demanding drainage network conditions. For prolonged deep-water work, please confirm with us based on actual water levels.

What is the camera resolution? Can it clearly see pipe defects?

Both front and rear cameras of the D8 are rated at 5MP, supporting 1080P HD imaging with adjustable lighting. Combined with a 360° rotating pan-tilt and front/rear view switching, it can clearly capture cracks, blockages, leaks, joints and structural defects. Specific resolution is subject to the official specification sheet.

How far can a single inspection cover?

Inspection range depends on the cable reel configuration. The D8 comes standard with a placeholder 100m cable and can be configured with longer cables as needed. The odometer displays distance in real time to help precisely locate defects during long-range inspection.

Is it complicated to operate? Do I need special training?

The D8 is designed for single-operator use. The control station shows video, distance and equipment status in real time with an intuitive interface. After brief training, operators can work independently, and we also provide remote guidance and documentation support.

What formats are supported for inspection reports? What standards do they meet?

The built-in inspection software supports on-site capture, defect marking and one-click report generation, outputting inspection assessment reports in line with industry practice. Report formats and applicable standards can be further configured to your project requirements.

Pricing & Purchasing

How do I get a quote and product specifications?

You can leave a message on the Contact Us page, call the phone number on the page, or add our WeChat. Tell us your pipe diameter range, inspection needs and purchase quantity, and we will provide product specifications and a quote as soon as possible.

Do you support OEM / ODM customization?

Yes. DannaBot has complete robot R&D and manufacturing capabilities and can provide OEM / ODM partnerships as well as customized configurations for your project needs. Please contact us to discuss the details.

Shipping & After-Sales

How do shipping and logistics work?

We supply customers worldwide and can arrange international logistics based on your country or region. Please confirm the specific shipping method, lead time and cost with our sales team at the time of ordering — we provide complete packaging and shipping support.

How long is the warranty? What about after-sales support?

We provide standard warranty service; the specific warranty period is subject to the contract. After-sales support is available by phone, WeChat or email, including remote diagnostics, spare parts support and necessary on-site or remote technical assistance.

Still have questions?

Contact us and we will provide detailed product specifications and pricing.

Contact Us